Funny story, we just generated alerts and now they’re showing up on the CM VIA the API. However, we had alerts generated yesterday and they were not showing up earlier today when I was attempting to make the calls. Is there a setting/configuration option somewhere that would prevent them from showing up before 73 hours?
FWIW I also noticed the same thing with the NX API, I was getting 0 alerts today, when we had alerts pop yesterday. Once I generated new alerts, they showed up again VIA the API. None of the alerts I’ve talked about have been acknowledged.
Sorry, I don’t recall what response I was getting earlier on the CM, but pretty sure it was a 200 OK response. With NX it was responding 200 OK with 0 alerts.